FDT / PACTware

2008-09-11: OTRS 2.3.2 is released!

OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries. Do you receive many e-mails and want to answer them with a team of agents? You're going to love the OTRS!

OTRS 2.3.2  is released! The OTRS Team is pleased to announce the latest stable release of OTRS 2.3.